Popular Articles
How to add a contact
From the contact icon press the +. The 2 main contact types are: Householder (Tenant) - Can have multiple addresses. Home address An alternative Householder address An address managed by a Landlord (Agent). Landlord (Agent) Addresses they completely ...
Householders (Tenants) - Landlords (Agents)
Householders (Tenants) Householders can have more than one address with multiple rooms at each address. Each room at an address has it's own record. They can also have addresses managed by a Landlord (agent). Landlord (Agent) They can have addresses ...
Security
How secure is The Heating App? Our apps and services are hosted on secure servers with 99.999% uptime & 24/7 technical support. Our servers and data are secured using industry standard tools and Firewall Protection and Standard DDoS Attack ...
Contacts
Do I have to have a customers email? No but they will not receive appointment reminders or invoices. What information do I have to enter in a customer record? The only required fields are name, phone number and the postcode or zip code of their ...
Appointments
How do I add an appointment? Tap + on the home screen Select a date and time in the calendar From your customer record. Can I delete an appointment? Yes, if a customer cancels or you just need to delete an appointment for any reason. This permanently ...