Knowledge Base
Heating App
Help Articles for The Heating App
Recent Articles
Getting Started
How to get the app Go to the web version, sign up, verify your email and you are ready to go! If you are on a mobile once you have signed up click on the Apple or Play Store icons and search for The Heating App. Do I need to complete all of the ...General
Why use The Heating App? It will save you time & money. You’ll spend less time on paperwork & more time doing the things you really love. It’s totally risk-free so you’ve got nothing to lose by giving it a go today! Why is The Heating App better than ...Appointments
How do I add an appointment? Tap + on the home screen Select a date and time in the calendar From your customer record. Can I delete an appointment? Yes, if a customer cancels or you just need to delete an appointment for any reason. This permanently ...Invoicing
Can I run a monthly account for a customer? Yes. The system will will send a statement for them to pay What will the invoice look like? You can select from various styles and colours, enter your logo in the setup and it will appear on the invoice. ...Contacts
Do I have to have a customers email? No but they will not receive appointment reminders or invoices. What information do I have to enter in a customer record? The only required fields are name, phone number and the postcode or zip code of their ...
Popular Articles
How to add a contact
From the contact icon press the +. The 2 main contact types are: Householder (Tenant) - Can have multiple addresses. Home address An alternative Householder address An address managed by a Landlord (Agent). Landlord (Agent) Addresses they completely ...Householders (Tenants) - Landlords (Agents)
Householders (Tenants) Householders can have more than one address with multiple rooms at each address. Each room at an address has it's own record. They can also have addresses managed by a Landlord (agent). Landlord (Agent) They can have addresses ...Security
How secure is The Heating App? Our apps and services are hosted on secure servers with 99.999% uptime & 24/7 technical support. Our servers and data are secured using industry standard tools and Firewall Protection and Standard DDoS Attack ...Contacts
Do I have to have a customers email? No but they will not receive appointment reminders or invoices. What information do I have to enter in a customer record? The only required fields are name, phone number and the postcode or zip code of their ...Appointments
How do I add an appointment? Tap + on the home screen Select a date and time in the calendar From your customer record. Can I delete an appointment? Yes, if a customer cancels or you just need to delete an appointment for any reason. This permanently ...